Shipping & Returns
Hub City Hydroponics offers Canada-wide shipping for all of our products. We offer free shipping for all orders over $199.99.
At Hub City our shipping policies are simple. We strive to get our customers the products they need in a timely fashion and we protect your privacy and the value of the contents inside your package. All standard-sized packages are shipped in blank boxes, orders too large for boxes are shrink-wrapped in black plastic to obstruct view of it’s contents.
All packages are shipped through Canada Post and we charge only standard rates for shipping our products. Through Canada Post we have the ability to ship to P.O. boxes. Larger items (over the 66 lbs. Canada Post limit) will be shipped through UPS or FedEx.
Most orders are shipped the same day, or the next day, depending on when the order is received. Shipping may be delayed slightly if an item is temporarily out of stock, but we will do everything we can to ensure that our valued customers receive their items as quickly as possible.
Any orders can be returned for a full refund up to 30 days after initial purchase. If you have any questions regarding our shipping policies, our team would be happy to answer them for you. Contact us at (250) 591-8150 or firstname.lastname@example.org.